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OHQ's records suffice evidence of a fee that is payable unless they are shown to be wrong. Client will certainly utilize its affordable efforts to alert OHQ of any type of invoice disagreement within fourteen (14) days of receipt of a billing, adhering to the process detailed in Section 15. If Consumer conflicts a billing, the invoice must continue to be paid promptly nonetheless OHQ will certainly attribute or refund Customer if it is later fairly identified by OHQ or pursuant to the dispute resolution process outlined in Area 15 that the invoice was wrong and the Customer is qualified to a credit or reimbursement.
Such modifications may include, without constraint, changes to the quantities of the Subscription Costs or Usage Fees for OHQ Paid Solutions, adjustments to the use allocations consisted of in the Pricing Strategies, and discontinuation of Rates Plans. (a) Each such revision will certainly work after practical breakthrough written notification is given to Client (as an example, by being uploaded to the OHQ Website), except that any such modification that affects a Selected Paid Solution will apply to Client beginning at the beginning of a Paid Solution Term starting no less than thirty (30) days from the date which OHQ supplies notice of such alteration to Consumer in accordance with Area 16.8.
If Customer does not terminate its use any kind of affected Selected Paid Solution prior to the reliable day of such modification, Customer will certainly be regarded to have accepted such alteration relative to such Selected Paid Solution. (b) If a Prices Plan picked by Consumer is ceased, OHQ will certainly offer Consumer with affordable advance notification of no less than thirty (30) days and Customer will be offered the option of choosing a new Rates Strategy from then-current pricing strategies supplied by OHQ.
For avoidance of doubt, this paragraph does not relate to adjustments to the Catalog, which are attended to in Area 7 (remote receptionist service).1. Customer stands for that all information supplied by Consumer and its customers to OHQ (consisting of, without limitation, all call info and info concerning Consumer's Charge card) is accurate, current and total at the time it is provided to OHQ
Consumer must in any way times follow all laws, policies, standards and codes appropriate in link with its use OHQ Offerings and the Client's supply of its services and product to its callers. Consumer will not make use of any kind of OHQ Offerings to take part in, or to encourage or help others to take part in, any kind of prohibited or illegal activities.
If a brand-new Paid Service Term starts earlier than 3 (3) days after such e-mail is sent, Customer will sustain the suitable Subscription Charge for the brand-new Paid Solution Term (the ""). The efficient date of such discontinuation will be either (i) the Asked For Termination Day, or should Customer not state an Asked for Termination Date, (ii) the last day of the Last Paid Service Term.
Where Client terminates according to this Area 10.1(b): (i). The Membership Fees that have actually been pre-paid will be preserved and the OHQ Offerings available to Client till the last day of the Last Paid Solution Term (subject to reinstatement fees under provision 10.3(e)) and the unused balance of the Prepaid Usage Credit history will be preserved by OHQ for future use by Consumer if Client chooses to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).
(b) Complying with discontinuation of any type of OHQ Solution, OHQ will certainly not be accountable by any means for responding to telephone calls, taking or delivering messages, or executing any kind of various other activities in connection with such OHQ Solution. (c) Upon termination of all OHQ Services, OHQ may end Client's Account and Customer's accessibility to the Account.
(e) Adhering to discontinuation of any kind of OHQ Solutions, OHQ will have no commitment to restore or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to restore or otherwise recommence an ended OHQ Solutions, OHQ might require that Consumer pay a reinstatement cost of $30 (to cover OHQ's practical costs in refining the reinstatement) Information accumulated by OHQ from Consumer and its customers may be utilized, divulged and shared by OHQ based on OHQ's privacy policy as offered on the OHQ Site ("") and as might be changed periodically.
The Controller thus assigns the Processor with respect to processing activities embarked on throughout the provision of receptionist solutions. OHQ and Consumer acknowledge and concur that the Cpu goes through the complying with obligations: The Cpu shall follow the appropriate Information Security Laws and must: (a) only act upon the created instructions of the Controller and ensure those acting under their authority do the same; (b) make sure that individuals processing the information go through a duty of self-confidence; (c) utilize its finest endeavours to guard and protect all individual data from unauthorised or illegal processing, consisting of (however not limited to) unintended loss, destruction or damage; (d) ensure that all processing fulfills the requirements of the GDPR and associated Data Protection Legislation; (e) make sure that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the previous authorization of the Controller; educate the Controller of any type of designated adjustments concerning Sub-Processors; they implement a created contract consisting of the exact same data protection obligations as set out in these Terms; understand that any kind of failure for the Sub-processor to follow the Data Protection Laws, the Processor continues to be fully responsible to the Controller for the performance of the Sub-Processor's responsibilities; and aid the Controller in offering subject access and allowing information based on exercise their legal rights under the Information Defense Laws.
The Controller will perform appropriate and suitable onboarding and due diligence checks for all Processors, with a complete evaluation of the compulsory Information Security Law demands. The Controller shall verify that the Processor has adequate and documented processes for data violations, information retention and information transfers in position. The Controller will obtain proof from the Processor regarding the: (a) confirmation and integrity of the workers made use of by the Cpu; (b) any kind of certifications, accreditations and plans as described in the onboarding procedure; (c) technical and functional procedures utilized in protecting the Personal Data; and (d) treatments in position for allowing information subjects to exercise their legal rights, including (yet not limited to), subject access requests, erasure & correction treatments and constraint of processing procedures.
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