What Is The Best Virtual Assistant Receptionist On The Market thumbnail

What Is The Best Virtual Assistant Receptionist On The Market

Published Jul 20, 24
5 min read


The solution given by OfficeHQ is expert. The backend system is intuitive and caters to our company need for overflow calls. I would suggest any tiny organization looking for a virtual function to take into consideration the solution used by OfficeHQ.

As a local business, every brand-new business lead matters. In making use of OfficeHQ, we're positive that not one of our important leads will be missed despite the moment of day. We like the flexible service offering and discover it to be a cost-efficient way to supply 24/7 function to our clients.

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Would certainly suggest them to others. We've partnered with OfficeHQ to use our callers friendly receptionists to handle our telephone calls when our group are hectic, as a real individual is so much better to speak to than voicemail we locate! We use their solution for certain project sales lines, the office line and mobiles when we remain in meetings or onsite mostly.

They happily and expertly dealt with several of my calls when we were a little short-staffed. We have been using OfficeHQ for a number of years currently. In our capability of a health and wellness care provider, having all unanswered phone calls got as messages in real-time as emails is vital.

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Extremely customized, adaptable to fit our service needs. Well worth it! In the start-up stage for my law method, I chose for a virtual reception service to avoid the overheads of a full-time assistant. There was some preliminary uneasiness around whether the arrangement would be smooth and whether a high criterion of telephone call experience for my customers could be maintained, however it's been great.

OfficeHQ have made a massively positive distinction to our service for the previous 18 months. They also provide your company with a telephone number and are terrific for legimitising virtual/online organizations (and naturally others also). I highly suggest them ought to you need a part-time function resource. As a tiny and nimble team, we don't have ability to manage brand-new lead telephone call on a normal basis.

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Calls are answered by pleasant, well-spoken digital aides and we get timely emails containing the brand-new call details. Great business to handle. The arrangement with Markus was remarkable and incredibly professional. Has been extremely helpful for our small service specifically with staff departing or when they are off sick.

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Our organization runs an extremely busy call centre and we make use of OfficeHQ for call centre overflow to take those telephone calls we're incapable to immediately handle. We've found the solution to be definitely seamless with all telephone calls being responded to on a really timely basis with instantaneous messaging and real-time reporting.

What can I state this firm is dazzling. The process of setting up our companies was so easy and the client service is great. Thank you Ingrid for all your aid, you have actually been fantastic. I would extremely suggest this company. Having actually utilized your solution continuously for 15 years (given that 2007), OfficeHQ has absolutely set the standard for this sector.

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Thank you for the years and years of high quality service you have actually supplied my company. 100% advised an impressive service and super-friendly personnel.

Customers frequently certify our solution by calling us before they schedule, so it is sales crucial that our phone is constantly addressed professionally and without delay. OfficeHQ does that for us when we are remote to the office.

That finally never ever happened, as the solution from the operatives in this firm have actually been so good that they have actually practically entered into the FireCrunch group. The nearly instantaneous relay of customer phone calls by email and text to our area operatives allows us to respond to customer queries promptly, plus the kind system established permits direct loading to the FireCrunch CRM without guidebook transfer needed by FireCrunch.

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OfficeHQ we think about the most effective at this. What a wonderful service partnership. I involved with OfficeHQ when I started my expert solutions company in March 2008. It was like having my own individuals simply down the passage. I might be throughout the world and be confident a real individual would be there to take a call from a client.

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I very suggest OfficeHQ. As I relocate right into retirement, I am very grateful for the assistance from the group at OfficeHQ.

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We have actually been making use of OfficeHQ for over ten years and it's such an incentive to be without staffing headaches, such as when they employ sick. With OfficeHQ as component of our team, there is constantly somebody readily available to respond to phone calls. OfficeHQ makes sure contact us to HR National are responded to 24 hr a day, 365 days a year.

I have actually been incredibly happy with their service over the previous 18 months. We are a really active actual estate company who needs fast and efficient service for all of our phone calls. From taking residential property queries, to offering information about "open for examinations" to buyers, OfficeHQ has had us covered.

OfficeHQ offers us the capacity to do what we do best, both in the center and off-site. temporary virtual receptionist. We're guaranteed in recognizing we'll never ever miss a crucial telephone call or possible consultation, all for a portion of the price of having our own receptionist.

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I could not rank OfficeHQ and their solution highly sufficient. We have been working with OfficeHQ for over 8 years. We are no much longer interrupted with telephone calls, clients' information are taken properly then you can select e-mail or SMS alert.

Well done OfficeHQ, we would certainly be lost without you! Quit Sound Windows has actually been using OfficeHQ for many years.

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